MODULASER TERMS OF SERVICE AGREEMENT

Last Updated: October 5, 2026

This Terms of Service Agreement ("Agreement") is between the individual or entity accessing or using the Modulaser software application ("User", "you") and RS Product Studio B.V., a company registered in the Netherlands, Chamber of Commerce number 91657563 ("RS Product Studio", "we", "our", "us") governing your use of Modulaser, a desktop software application ("Software") developed by RS Product Studio.

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the Software, you agree to be bound by the terms and conditions in this Agreement. If you do not agree to this Agreement, you should not download, install, access, or use the Software. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

2. SCOPE OF SERVICE

Modulaser is a software tool designed for creating and performing visuals for laser and video projectors. While we aim to provide a reliable, user-friendly experience, we cannot guarantee specific outcomes or results from using our software. We are not responsible for any potential harm, misuse, or unintended effects resulting from the visuals created with Modulaser. Your use of Modulaser is at your own discretion and risk.

Safety & hardware: You must operate lasers safely and in compliance with all applicable laws, regulations, and venue rules. Do not perform audience scanning or aim beams toward people under any circumstances. Do not project outdoors or into open airspace without authorization. Ensure your hardware setup includes appropriate safety measures and does not endanger people or property. Laser use should follow established safety standards such as IEC 60825-1 and ILDA laser show safety guidance where applicable. The Software may interface with third-party DACs or projectors; we do not guarantee compatibility or safe operation. You are solely responsible for safe configuration and legal compliance.

3. LICENSING AND OWNERSHIP

RS Product Studio hereby grants you a non-exclusive, non-transferable, revocable license to use the Software for personal and professional use. All rights in the Software, including intellectual property rights, are reserved by RS Product Studio.

License duration: A one-time license has no expiration and covers the purchased major version. Monthly subscriptions provide access while subscribed. Cancellation stops future payments, and access continues until the end of the current paid period. A full refund of a license or its current subscription payment ends the paid access it covers.

Installation & concurrency: You may install the Software on multiple computers you own or control, provided it is used on one computer at a time per license (no simultaneous use).

Restrictions: You may not sublicense, sell, lease, or transfer the license or license key; circumvent license enforcement or usage limits; reverse engineer or decompile except where permitted by law; or remove proprietary notices.

4. USE OF SOFTWARE, LIMITATIONS AND UPDATES

The Software is provided on a "freemium" basis. Some features may require an additional fee to access. You agree to use the Software responsibly, in accordance with all applicable safety guidelines and regulations, and accept any risks associated with the use of the Software.

One-time Modulaser 2 licenses include all updates released for Modulaser 2. A future major version may be a separate purchase; your existing one-time license remains valid for the version you purchased. Monthly subscriptions include access to the Software and updates while subscribed. We do not promise particular future features or release dates. These terms do not limit any obligation under applicable consumer law to provide necessary updates, including security updates, or remedies for software that does not conform to the contract.

5. USER OBLIGATIONS

You are responsible for all activities that occur under your account and must comply with all applicable laws and regulations when using Modulaser. You agree not to use the Software to:

(i) Engage in any unlawful activities;

(ii) Create or share visuals that promote hate, discrimination, violence, or any content deemed illegal or harmful under applicable laws;

(iii) Infringe on the rights of any third party, including but not limited to intellectual property rights, privacy rights, and rights of publicity.

6. THIRD-PARTY SERVICES

Our Software makes use of third-party services ("Third-Party Services"). These Third-Party Services are not controlled by RS Product Studio, and RS Product Studio is not responsible for the performance, availability, or content of these services. RS Product Studio disclaims all liability with respect to third-party services. RS Product Studio is not responsible for any loss or damage of any sort incurred as the result of any dealings with such third-party services or as the result of their presence in our Software.

We may suspend or terminate your access if you materially breach this Agreement or create risk of harm or legal exposure; on termination your license ends and you must uninstall the Software.

7. PRIVACY

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. REFUNDS AND CANCELLATION

Worldwide money-back guarantee: You can request a full refund within 30 days of payment for a Standard or Pro one-time license or your first subscription payment, even if you have used the Software. No reason is needed. The subscription guarantee applies once per customer across both plans. For an eligible subscription refund, we also refund any renewal charged during those first 30 days and stop future billing. Later renewals, resubscriptions, and unused subscription time are not covered by this guarantee.

Monthly billing and cancellation: Subscriptions renew automatically each month at the price and billing interval shown at checkout until canceled. You can cancel before your next payment through the Manage Subscription link on our website, the link in your Paddle receipt, or Paddle’s buyer support. Access continues until the end of your current paid period. Cancellation does not automatically request a refund. If you forgot to cancel or something went wrong, contact us; we review requests individually and do our best to help.

Requesting a refund or withdrawal: Email info@modulaser.app within the applicable period, identifying the payment with your purchase email address or order number. You can also request a refund through Paddle’s buyer support. Where a statutory withdrawal right applies, you can use the withdrawal option for the eligible transaction in your Paddle customer portal, or send a clear statement that you wish to withdraw. The portal is accessible through your Paddle receipt or Paddle’s buyer support. You do not have to use a particular form to exercise a statutory withdrawal right.

Paddle and refund processing: Paddle is the reseller for purchases made through Paddle Checkout and processes refunds under its Buyer Terms and Refund Policy. Refunds use the original payment method where possible. Statutory withdrawals are refunded within the deadlines required by law; other approved refunds are normally processed within 14 days of approval. A full refund ends the paid access it covers. A full refund of the current subscription payment also stops future billing for that subscription.

Your consumer rights: This voluntary guarantee is additional to your statutory rights. Nothing in this section limits a mandatory withdrawal right, remedies for faulty, undelivered, or misdescribed software, or additional rights under Paddle’s policy. Such rights may apply after the voluntary guarantee expires and may apply to renewals or new contracts. We may decline a voluntary refund where there is evidence of fraud or repeated refund abuse, without limiting rights that cannot lawfully be excluded.

Earlier purchases: This guarantee applies to purchases made under this version of the terms. We honor any more generous refund promise made when you purchased.

9. LIABILITY

(a) Disclaimer of Warranties: Subject to the express commitments in this Agreement and rights that cannot be excluded under applicable law, the Software is provided "as is". To the extent permitted by law, RS Product Studio disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

(b) Limitation of Liability: To the fullest extent permitted by applicable law, RS Product Studio, its affiliates, agents, directors, employees, suppliers, or licensors shall not be liable for:

(i) any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly;

(ii) any loss of data, use, goodwill, or other intangible losses;

(iii) any damages or adverse effects relating to your access to, use of, or inability to access or use the Software;

(iv) any unauthorized access to or use of our servers and/or any personal data stored therein;

(v) any damage to hardware equipment, including laser hardware equipment, resulting from your use, misuse, or inability to use the Software;

(vi) any personal injury or property damage, including to laser hardware equipment, due to your access to or use of the Software.

(c) Acknowledgment of Risks: By using the Software, you acknowledge that operating lasers involves inherent risks, including the risk of damage or injury. You are responsible for how you configure and operate your hardware. Operate lasers at your own risk. Our liability is limited as described in this Section 9.

(d) Total Liability: In no event shall RS Product Studio's cumulative liability to you for all damages, losses, or causes of action exceed the amount you have paid RS Product Studio in the last six months, or, if greater, one hundred Euros (€100).

(e) Survival and Interpretation: The disclaimers and limitations in this section 9 do not limit liability or alter your rights as a consumer that cannot be excluded under applicable law. In jurisdictions that do not permit the exclusion or limitation of liability for consequential or incidental damages, RS Product Studio's liability will be confined to the extent allowed by law.

(f) Carve-outs: Nothing in this Agreement limits liability for willful misconduct, gross negligence, or for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.

10. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify, and hold harmless RS Product Studio, its affiliates, officers, directors, employees, suppliers, licensors, and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to:

(i) your use or misuse of the Software;

(ii) any visuals or content you create, transmit, or display while using the Software;

(iii) your violation of this Agreement;

(iv) your violation of any rights of another, including any third-party intellectual property rights; or

(v) your conduct in connection with the Software.

RS Product Studio reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with RS Product Studio in asserting any available defenses.

11. DISPUTE RESOLUTION

Dutch law governs; courts of the Netherlands have exclusive jurisdiction, except EU/EEA consumers may bring claims in their country of residence where required by law.

12. CHANGES TO THE AGREEMENT

RS Product Studio may update this Agreement from time to time. For material changes, we will provide reasonable advance notice (for example, via in-app notice or email) before the new terms take effect. We aim to inform you of these changes through the Software, presenting you with an "I Agree" prompt. However, due to factors like network limitations, connectivity issues, or server downtimes, you might not always receive this notification. For this reason, we recommend checking our website for the latest terms periodically. Accepting the updated terms, either by continued use of the Software or by acknowledging the prompt, is necessary. If you're not in agreement with the revised terms, refrain from using the Software.

13. CONTACT US

If you have any questions or concerns about this Agreement, or if you wish to exercise any legal right you may have in respect to our Software, please contact us at info@modulaser.app.

14. REPORTING OF SECURITY VULNERABILITIES

We value the security of our Software and the safety of our users. If you discover any issues or vulnerabilities related to the security of Modulaser, we strongly encourage you to notify us immediately. Please report any identified vulnerabilities to info@modulaser.app. We will endeavor to promptly investigate and remedy valid security concerns. Users are kindly asked not to publicly disclose these issues until they have been addressed and resolved by RS Product Studio to prevent potential misuse by malicious entities.